Privacy Policy

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on Luminaire Lucciano, as part of our buying and selling process, we collect the personal information you give us such as your name, address, email address or phone number.

When you browse Luminaire Lucciano, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

As part of email marketing, with your permission, we may send you emails about Luminaire Lucciano about new products and other updates or your uncompleted orders.

ARTICLE 2 - CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can you withdraw your consent?

If after you have given us your consent, you change your mind and no longer consent to us contacting you, collecting your information, you may notify us by contacting us at info@luminaire-lucciano.com or by registered mail to 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ

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ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if we are required by law to do so or if you violate our Terms of Service.


ARTICLE 4 – SHOPIFY

Luminaire Lucciano is hosted on Shopify Inc. They provide us with the online commerce platform that allows us to sell Luminaire Lucciano products and services to you.

Your data is stored through Shopify's storage and databases. In the general Shopify application, your data is stored on a secure server behind a firewall.


For payment, if you choose a direct payment gateway to complete your purchase, then Shopify will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your order. After that is complete, your purchase transaction information is deleted. Therefore, we do not have direct access to the information you used to complete your order. This information travels through Shopify and payment processors.

Indeed, all direct payment gateways comply with the PCI-DSS standard. This security standard of the payment card industry, PCI-DSS in English for Payment Card Industry Data Security Standard is established by the five main card networks ( Visa , MasterCard , American Express , Discover Card and JCB ). These standards ensure the secure processing of credit card data during your purchases on Luminaire Lucciano and by its service providers.

For more information, please see Shopify's Terms of Service here .


ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES


In general, the services provided by third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us, such as payment processing.

However, certain of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions at Luminaire Lucciano.

For these third-party providers, we recommend that you read their privacy policies carefully so you can understand how they will treat your personal information. You can find Visa's here , American Express's here , MasterCard's here , JCB's here , or Stripe's here .

Please remember that some of these third-party providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located, for example.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, such as the Patriot Act.

Once you leave the Luminaire Lucciano website or are redirected to a third-party website or application for payment, you are no longer governed by this Privacy Policy or the Luminaire Lucciano Terms of Service.


Links

When you click on links on our store, they may direct you away from Luminaire Lucciano. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


ARTICLE 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

In the event that you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. This means that no human will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Below is a list of cookies that we use. We have listed them below so that you can choose whether you want to allow them or not.

_session_id, is a unique session identifier that allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, saves cookies since the last visit for 30 minutes. After that, no data is recorded. This cookie is used by Luminaire Lucciano's supplier's internal statistics tracking system to record the number of visits.

_shopify_uniq, this cookie expires at midnight of the next day based on the visitor's location. This cookie measures the number of visits to a store by a unique customer.

cart, this unique identifier persists for 2 weeks and stores information relating to your shopping cart.

_secure_session_id, is a unique session identifier.

storefront_digest, is also a unique identifier. It is undefined if the store has a password. It is used to determine if the current visitor has access or not.


ARTICLE 7 – AGE OF CONSENT

By using Luminaire Lucciano, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use Luminaire Lucciano.


ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it periodically. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If Luminaire Lucciano is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

ARTICLE 9 - SMS MARKETING

By entering your phone number at checkout and initiating a purchase as well as subscribing through our marketing opt-in list, you agree that we may send you SMS notifications (for your order and including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any further text messages by replying with the word STOP. Sending text messages or using automations requires that you transmit the telephone numbers or names of the recipients. This data will be stored and used to communicate the analysis and results of the campaign, including the delivery status of the messages, the sending status and, in some cases, whether the purchase resulted in a sale to Luminaire Lucciano.

If you decide to use our link shortener in text messages, we will collect this information to know if the link was clicked or not and use it to display the results in analytics. Any other third party services you may decide to use outside the scope of smsbump.com, our text message operator, the system we use to send the SMS (third party link shortener, GA tracking, etc) you will be referred to their specific third party policies which you must accept.

When sending text messages, we will transmit the data to our text message operator to carry out the sending of the messages. The information is only shared with our operator at the time of initiating a marketing campaign and sending messages. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact the email address info@luminaire-lucciano.com so that we can successfully unsubscribe you.

QUESTIONS AND CONTACT DETAILS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@luminaire-lucciano.com or by mail with the subject line Re: Privacy Compliance Officer

71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ