The usual delivery time for our products is 1 to 2 weeks.

You can contact us using the contact form available on our "Contact" page. Simply fill in the required fields with your information and message and click "Send". You can also find our telephone number and our email address on this same page.

We aim to respond to all requests sent via our contact form within 24-48 business hours. However, please note that peak periods or public holidays may result in longer response times. We appreciate your patience and are committed to providing you with a complete response as soon as possible.

Yes, you can place an order by phone or email. In addition to our online contact form, you can contact us directly by phone at +33 668757362 or by email at sav@luminaire-lucciano.com . Please provide the details of your order, including products, quantities and any other relevant information. Our team will be happy to help you finalize your order and answer any additional questions you may have.

We accept a variety of payment methods, including Visa and Mastercard credit cards, as well as debit card payments. Unfortunately, we do not currently accept PayPal or American Express. We strive to provide a range of convenient and secure payment methods, and we are constantly evaluating new options to improve our service. If you have any specific questions about the payment options available, please feel free to contact us via our contact form, and we will be happy to assist you.