Terms of Use
Please read carefully the different terms of use of Luminaire Lucciano before browsing its pages. By connecting to Luminaire Lucciano, you accept without reservation the present terms.
Terms of Use:
Luminaire Lucciano (https://Luminaire-Lucciano.com) is offered in different web languages such as HTML, HTML5, Javascript, or CSS.
The aim is to provide better user comfort and more pleasant graphics, we recommend that you use modern browsers.
The Luminaire Lucciano team implements all its means to ensure reliable information as well as an equally reliable update of its websites.
However, omissions or errors may occur and the Internet user must therefore ensure that the information is accurate and report any changes to the site if they deem it useful.
Luminaire Lucciano is not responsible for the use made of the information in question. The same applies to any direct or indirect damage that may result from it.
Cookies :
The site https://Luminaire-Lucciano.com may ask you to accept cookies. This is for statistical and display purposes. A cookie corresponds to information placed on your hard drive by the server of the site you are visiting. This contains several data that are stored on your computer. They are contained in a simple text file. And a server will access this file to read it and record its information.
And several parts of Luminaire Lucciano are not functional without the acceptance of cookies.
Hyperlinks:
The site https://Luminaire-Lucciano.com may offer links to other resources available on the Internet or other websites. Luminaire Lucciano cannot control the sites connected to these sites.
Luminaire Lucciano does not respond and therefore does not guarantee the availability of these sites and external sources. Luminaire Lucciano cannot be held responsible for any damage resulting from the content of these sites or external sources, whatever their nature.
The same applies to all information, products or services offered or any use that may result from them. It is up to the Internet user to comply with their conditions of use and take into consideration the risks associated with this use, which are therefore their full responsibility.
Also, no one may set up a hyperlink to Luminaire Lucciano without the express, explicit and prior authorization of Luminaire Lucciano. Whether it is users, subscribers and visitors of the websites in question.
In the event that a person wishes to set up a hyperlink to Luminaire Lucciano, they must send an email to Luminaire Lucciano via the address accessible on the site.
This email must formulate a request to set up a hyperlink. Luminaire Lucciano may accept or decline this hyperlink request without justification.
Services provided:
strives to provide the most accurate information possible on the site https://Luminaire-Lucciano.com. All of Luminaire Lucciano's activities and information concerning Luminaire Lucciano are presented on our site https://Luminaire-Lucciano.com.
The information on https://Luminaire-Lucciano.com is not exhaustive and the photos on Luminaire Lucciano are non-contractual.
In fact, they are given subject to modifications that may have been made since they were put online. Also, all the information indicated on https://Luminaire-Lucciano.com are given for information purposes only and are therefore subject to change or development.
Contractual limitations on data:
The information contained on Luminaire Lucciano is as accurate as possible and is updated regularly. However, Luminaire Lucciano may contain inaccuracies or errors. If you notice any, please report them by sending an email to info@Luminaire-Lucciano.com.
In your email, describe the situation as precisely as possible, i.e. by giving the URL address of the page in question, from which machine you are visiting the Luminaire Lucciano and with which internet browser).
Any content downloaded from Luminaire Lucciano will be at the user's own risk and responsibility and he/she will be solely responsible for it. The user will not be responsible for any damage to the user's computer or any loss of data resulting from the download in question.
Also, the user of Luminaire Lucciano agrees to access the site using correct equipment, i.e. without viruses or malware and with a functional browser. And the hypertext links set up on Luminaire Lucciano towards other resources present on the Internet network cannot engage the responsibility of Luminaire Lucciano.
Intellectual property:
All content on the site https://Luminaire-Lucciano.com is the exclusive property of the company Luminaire Lucciano. This includes graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting with the exception of brands, logos or content belonging to other partner companies or authors and this, in a non-limiting way.
It is prohibited to reproduce, distribute, modify, adapt, retransmit or publish, even partially, these different elements without the express written consent of Luminaire Lucciano.
These representations and/or reproductions, whatever the process, constitute an infringement that will be punished. Failure to comply with this prohibition constitutes an infringement that may incur the civil and criminal liability of the person who committed the infringement. In addition, Luminaire Lucciano may take legal action against this person.
Disputes:
These conditions are governed by Delaware law. Indeed, any dispute or litigation that may arise from the interpretation or execution of these conditions will be under the exclusive jurisdiction of the courts on which the company's registered office depends. English will therefore be the reference language for the settlement of any disputes.
Personal data:
You are not required to provide your personal data when you visit Luminaire Lucciano.
General conditions of sale:
ARTICLE 1: SCOPE OF APPLICATION
These general conditions of sale on this page apply to all sales concluded on Luminaire Lucciano through the website https://Luminaire-Lucciano.com.
ARTICLE 2: ORDERS
Shopify's automatic recording systems will be considered as proof of the nature and content of the order. Luminaire Lucciano confirms acceptance of the order to the customer at the email address provided by the latter.
The sale will be considered concluded from the validation by Luminaire Lucciano of the payment of the order. This means from the date of validation of the payment for orders paid online by credit card. In any event, Luminaire Lucciano reserves the right to refuse or cancel any order from a customer for whom there is a suspicion of fraud or with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ARTICLES
When our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of the stock at Luminaire Lucciano and especially at the suppliers of course.
To create the Luminaire Lucciano sales catalog, we work with databases. These are enriched based on information provided by our suppliers. This database contains more than a hundred items and not all of them are stored in our reserves. This means that the Luminaire Lucciano offer is then conditioned by the availability of the items at the suppliers.
In the event of a permanent shortage of an item at our suppliers, the removal of this item from our sales offer is planned. A new order within a certain period remains possible in other cases.
In the event of unavailability of an item that has been ordered, an email is sent to inform the customer about the item(s) concerned.
When placing the order, a link to the delivery times will be displayed. There will also be an order acknowledgement that will be sent by email to communicate an indicative delivery time to customers.
This time is calculated based on the availability of the item, the delivery time and the mode of transport selected by the customer.
Whether when placing the order or 24 hours later, that is to say before the order is shipped, the customer can cancel his order.
Special features:
Pre-order items
On Luminaire Lucciano, items to be released are offered on https://Luminaire-Lucciano.com in Pre-order. This means that it is possible to reserve one or more items. This reservation must correspond to a date. This release date will be announced by Luminaire Lucciano when the reservation phase opens. The reservation opening date can be changed at any time by Luminaire Lucciano. Because Luminaire Lucciano is solely responsible for the marketing of these pre-order items.
Luminaire Lucciano will endeavour to ship items to customers who have made their reservation up to the stock provided by the supplier for the release day from the final sale date.
ARTICLE 4: PRICE
The prices indicated on Luminaire Lucciano are in euros (€) and are deemed net, excluding shipping costs. These prices include the price of the products, the cost of processing, the cost of handling and the packaging costs. At any time without notice, these prices are subject to change.
This is knowing that the items will be billed based on the price that was in effect at the time the order was registered. All orders will therefore be billed in euros (€) and payable in euros (€). If there are customs fees or local taxes, these fees remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
Shipping costs correspond to the cost of delivery. These costs also include a contribution to preparation and postage costs. Grouping all items on a single order therefore allows you to pay the shipping costs only once. However, customs fees or local taxes may apply to several different items in the same order. This can be explained in particular by the fact that even if the shipping costs are paid in one go, the delivery can be made in several parts for different items in the same order. This is explained by the fact that some items leave from different warehouses.
It should also be noted that it is not possible to group two or more separate orders into a single order. Therefore, shipping costs will be charged for each order even if these orders were placed by the same person on the same date with the same delivery address.
ARTICLE 6: PAYMENT
The payment method offers maximum security guarantees. To pay, you must use a bank or private card, whether it is a Visa card or a Eurocard. or a Mastercard directly on the site in the payment form offered during the ordering process (secure entry by SSL encryption).
In this form, you will be asked to provide the type of bank card, the card number, without spaces between the numbers, the expiry date and finally the control number located on the back of your card. No banking information is transmitted via Luminaire Lucciano as explained here in the privacy policy https://Luminaire-Lucciano.com/policies/privacy-policy
Therefore, payment by bank card is perfectly secure and your order is recorded and validated as soon as the payment is electronically accepted by your bank.
ARTICLE 7: DELIVERY
It is possible to deliver to your home or to a relay point. The time to prepare the package, plus the delivery time, is included in the delivery time. Luminaire Lucciano delivers worldwide. However, some items may not be able to be delivered everywhere. Contacting Luminaire Lucciano by email at info@Luminaire-Lucciano.com is preferable in case of doubt. An email explaining the different stages of order tracking will be sent.
The delivery time may be up to 20 days due to the current situation. This period is counted from the receipt of the order shipment confirmation email. This delivery time does not always include preparation time for certain items. The delivery time that will be announced by the delivery service does not bind Luminaire Lucciano if this deadline is exceeded. However, the customer service team will do its best to satisfy Luminaire Lucciano customers.
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ARTICLE 8: GUARANTEE - RETURNS - REFUNDS - WITHDRAWAL
The items provided by https://Luminaire-Lucciano.com are new and guaranteed to be compliant and without defects. These items are identical to traditional trade items. They come from all the publishers and suppliers who are referenced.
In the event that an item is defective or non-compliant, you have 14 working days to request an exchange or refund from the date you receive the items at your home. If the fourteen (14) day period expires on a Saturday, Sunday or public holiday, the possibility of exchange or refund will be extended until the next working day.
To benefit from this, you will have to return the new or unused items in their original packaging, in their entirety, intact, accompanied by all possible accessories, instructions for use and documentation, i.e. imperatively in their original cellophane packaging and with the corresponding invoice.
Before making this return, it is preferable to send proof of the defect(s) via photos to the email address info@Luminaire-Lucciano.com.
As part of the exercise of the right of withdrawal, Luminaire Lucciano is required to reimburse the amount(s) paid by the customer and this without charge with the exception of return costs. These return costs are the responsibility of the customer and will almost systematically be abroad. This will entail a certain return cost that we wish to emphasize. The reimbursement in question will be due within a maximum period of 14 working days from the date of receipt of the package(s) that have been returned.
The return shipping costs will then be your responsibility.
First of all, no cash on delivery shipments will be accepted, regardless of the reason. Then, as stipulated in the returns and refunds policy, if you have not yet received your refund, please first check your bank account again.
Next contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If after completing all these steps you still have not received your refund, please contact us at info@Luminaire-Lucciano.com. We will make sure to check what it is in our system. Once again, we are sorry to ask for these steps but we want to provide maximum attention to your requests. And we waste time when the request is not preceded by certain verification steps. This time, we obviously want to allocate it to the maximum attention provided to the requests we receive.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISKS
The transfer of ownership of the products to the benefit of the purchaser will only be carried out after full payment of the price by the latter, regardless of the date of delivery of said products. On the other hand, the transfer of the risks of loss and deterioration of the products will only be carried out upon delivery and receipt of said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Luminaire Lucciano is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data making up the site are legally protected, and in particular agrees not to extract, reuse, store, reproduce, represent or keep, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part qualitatively or quantitatively substantial, of the content of the databases appearing on the site to which he accesses.
ARTICLE 11: RESPONSIBILITY
The descriptions of the products present in the databases of https://Luminaire-Lucciano.com were entered according to the information communicated by the publishers. Luminaire Lucciano is not responsible for the content of the works and cannot be held liable to the purchaser. The liability of Luminaire Lucciano cannot be sought in the event of the occurrence of a case of force majeure (strike, flood, fire, etc.).
The products offered comply with the United Kingdom law in force. Luminaire Lucciano declines all responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, ban on a title or author, etc.). Luminaire Lucciano is not responsible for the content of sites to which hyperlinks may refer from its own site.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general conditions of sale, as well as all purchase and sale transactions referred to therein, will be subject to the law of the United Kingdom.
ARTICLE 13: ACCEPTANCE BY THE PURCHASER
These general terms and conditions of sale and the prices are expressly approved and accepted by the purchaser, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document and, in particular, his own general terms and conditions of purchase, the act of purchase entailing acceptance of these general terms and conditions of sale.
These conditions are subject to change at any time without notice by Luminaire Lucciano - Update of the general conditions of sale on January 1, 2022.
